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Booking and cancellation terms
- Erican animals & experiences Oy reserves the right to make changes
- If the cancellation is made by the company, any payments will be refunded
- The instructors are bound by confidentiality
- The booker is responsible for reporting any allergies or special diets
- The person making the reservation is responsible for assessing the customer's need for, for example, a support person or assistant
- Payment is generally made by card payment on site or by invoice
- We are responsible for the professionalism, responsibility and equality of the activities
- The company is not responsible for any damage that occurs during the activities, so the booker must ensure their own leisure insurance. The company has liability insurance, but the company does not compensate for property damage caused to individuals
- Advance payments will be refunded upon receipt of a medical certificate